Virtual Assistant

Ella

ID Verified
1,200/mo
Tacloban, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Detail-oriented Nursing Assistant with hands-on clinical experience and three months of Customer Service Representative experience, seeking a Medical Virtual Assistant role. Skilled in medical terminology, clinical documentation, patient care coordination, and accurate data entry. Experienced in appointment scheduling, managing electronic health records, handling phone calls, and responding to patient inquiries with professionalism and empathy. Tech-savvy and highly organized, with the ability t...

Skills & Expertise

Content & Writing

CopywritingBeginner

Customer Success

Data & Analytics

Sales & Business Development

Cold CallingBeginner

Work Experience

Nursing Assistant

VisayasMed Hospital

Sep 2021 - Apr 2025

Job Responsibilities:

Provided direct patient care, assisting with activities of daily living while ensuring comfort, dignity, and safety Monitored, recorded, and reported vital signs and patient condition changes accurately to nursing staff Maintained timely and precise patient documentation in accordance with healthcare protocols and HIPAA standards Assisted nurses with clinical tasks, patient preparation, and care c...

Customer Service Rep. II

Teletech

Mar 2016 - Jun 2016

Job Responsibilities:

Scheduled appliance repair appointments efficiently, coordinating technician availability and customer preferences Handled high-volume inbound and outbound calls while maintaining professionalism and accuracy Explained appliance protection plans and successfully upsold insurance products based on customer needs Met or exceeded sales and scheduling performance targets within a fast-paced environmen...

Live Chat SupportPhone Support

Quick Stats

Age35 years
GenderFemale
English LevelConversational
ID VerificationVerified

Education

Bachelor's Degree

Southwestern University

2008 - 2011