Efrolyn

E-commerce Order Fullfillment

Efrolyn

ID Verified
700/mo
Polomolok, Philippines
Looking for Part-time
5 hours/day
Availability: EU timezone

Profile Description

I am a virtual assistant for almost 3 years now, focused on Shopify order fullfillment, close communication with the suppliers, process refunds, replacement, assisting customers for tracking numbers, solving technical issues with their product so they may happy and satisfied.

Top Skills

Dropshipping · <1 yearEmail Support · <1 yearFacebook Marketplace · <1 yearLive Chat Support · <1 yearLiveChat · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Technical SupportBeginner
LiveChatBeginner

E-commerce & Marketplace

ShopifyBeginner
Facebook MarketplaceBeginner
Order ProcessingBeginner
DropshippingBeginner
Order FulfillmentBeginner

Work Experience

Customer service support

BGins beauty Ltd

May 2025 - Present

Key Achievements:

Handles e-mail support, tracking information, refunds and replacement

Live Chat SupportTechnical SupportShopifyEmail SupportOrder ProcessingOrder FulfillmentDropshipping

Live chat and back end support

Innocn World

Mar 2024 - Oct 2024

Key Achievements:

Customer support and back end order fullfillment

Live Chat SupportTechnical SupportShopifyOrder ProcessingEmail SupportDropshipping

Quick Stats

Age35 years
English LevelFluent
ID VerificationVerified
Portfolio
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