Customer Service RepresentativeCustomer Service Representative

I am a highly resilient and results-driven Customer Service Professional with over 4.5 years of fast-paced BPO experience specializing in high-stakes Healthcare and Retail accounts. I have a proven track record of maintaining exceptional customer satisfaction while managing multi-channel platforms like Voice, Live Chat, and Email. Balancing full-time university studies with professional BPO employment has helped me develop excellent time-management skills. I am recognized for my strong analytica... See more