Dwena

Frontline support representative

Dwena

1,000/mo
Iloilo city, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated and customer-focused professional with over 4 years of experience in the BPO industry. Experienced in inbound and outbound customer service for health insurance accounts, customer support, and content moderation. Skilled in communication, problem-solving, account management, and handling sensitive information while maintaining professionalism and accuracy. Committed to delivering excellent customer experiences and achieving performance goals. Work Experience Customer Service Representa...

Top Skills

Email Support · 3 yearsLive Chat Support · <1 yearPhone Support · <1 yearZendesk · <1 year

Skills & Expertise

Customer Success

Email SupportAdvanced
Live Chat SupportBeginner
Phone SupportBeginner
ZendeskBeginner

Quick Stats

Age27 years
English LevelConversational
ID VerificationNot verified