Frontline support representativeFrontline support representative
Dwena
1,000/mo
Iloilo city, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since July 2026
Profile Description
Dedicated and customer-focused professional with over 4 years of experience in the BPO industry. Experienced in inbound and outbound customer service for health insurance accounts, customer support, and content moderation. Skilled in communication, problem-solving, account management, and handling sensitive information while maintaining professionalism and accuracy. Committed to delivering excellent customer experiences and achieving performance goals. Work Experience Customer Service Representa...
Top Skills
Email Support · 3 yearsLive Chat Support · <1 yearPhone Support · <1 yearZendesk · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Email SupportAdvanced
Live Chat SupportBeginner
Phone SupportBeginner
ZendeskBeginner
Quick Stats
Age27 years
English LevelConversational
ID VerificationNot verified