Virtual assistant, call centre agent, data capturerVirtual assistant, call centre agent, data capturer
Drew-lynn
$850
per month
($5/hour)
Profile Description
I am a hardworking, reliable, dedicated professional with an understanding of administration, data capturing and general office responsibilities. I have knowledge accurately capturing, updating, verifying and maintaining information on computer systems and databases. I understand the importance of accuracy, confidentiality, meeting deadlines and maintaining organised records. I consider myself a responsible, organised and detail-oriented individual who takes pride in completing tasks efficiently...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Shop assistant
The Fix
May 2019 - Aug 2019
Job Responsibilities:
Assisting shoppers to find the goods and products they are looking for. Giving advice and guidance on product selection to customers. Keeping up to date with special promotions and putting on displays. Receiving and storing the delivery of large amounts of stock. Stocking shelves with merchandise. Attaching prize tags to merchandize on the floor. Dealing with customer refunds. Handling and resolvi...
Call centre agent
SA COMMERCIAL CLIENT SERVICE AMBASSADOR
Sep 2018 - Mar 2019
Job Responsibilities:
Client Service Ambassador (inbound call center) Servicing the citizens of the Western Cape by providing accurate information as requested via telephone. Knowledge of all 13 Government Departments of the Western Cape Government. Dept. of Transport and Public Works: Assist with complaints, provide information on documents required to register vehicles, personalized number plates, transfer of ownersh...
Inbound call centre agent
MWEB
Apr 2016 - Sep 2017
Job Responsibilities:
Customer Representative Investigated and resolved customer inquiries by adhering strictly to guidelines, ensuring accurate information and timely escalations to management. Supported the IBJ project, collaborating with a small team to improve appointment booking accuracy, thereby reducing cancellations. Managed financial records in SAP, removing estimated invoices and updating accounts to ensure a...
Quick Stats
Certifications
Education
High-school
Bernadino Heights High school
2010 - 2014