Customer Service RepresentativeCustomer Service Representative
Diana
ID Verified200/mo
Dasmariñas, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$200
per month
($1/hour)
Member since January 2026
Profile Description
Customer Support Specialist with 4+ years of experience in high-volume environments. Proven track record of maintaining a good CSAT score while resolving an average of 30+ tickets daily. Expert in conflict de-escalation and utilizing Salesforce to streamline workflows. Committed to improving customer retention through empathetic communication and rapid technical troubleshooting.
Top Skills
Adobe Photoshop · <1 yearCanva · <1 yearEmail Support · <1 yearLive Chat Support · <1 yearTicket Management · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportBeginner
Email SupportBeginner
Ticket ManagementBeginner
Design & Creative
Adobe PhotoshopBeginner
CanvaBeginner
Work Experience
Chat Support Representative
TaskUs
Dec 2021 - Dec 2025
Live Chat SupportTicket ManagementEmail Support
Quick Stats
Age29 years
GenderFemale
English LevelFluent
ID VerificationVerified