Dhanna

Virtual Assistant

Dhanna

ID Verified
1000/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated and adaptable professional with 8 years of BPO experience and 6 years as a Virtual Assistant. Skilled in customer service, administrative support, communication, and managing multiple tasks in fast-paced environments. Known for strong organizational skills, attention to detail, and the ability to learn quickly and work independently. Committed to delivering high-quality results and providing excellent support to clients and teams.

Top Skills

Phone Support · 8 yearsExecutive Assistant Services · 4 yearsCalendar Management · 3 yearsCanva · 3 yearsCapCut · 3 years

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementAdvanced
Data EntryAdvanced
Email ManagementAdvanced
Executive Assistant ServicesAdvanced

Customer Success

Phone SupportExpert
Technical SupportIntermediate
Email SupportAdvanced
CrispBeginner

Design & Creative

CanvaAdvanced
DaVinci ResolveAdvanced
CapCutAdvanced

Sales & Business Development

Cold CallingIntermediate
SalesforceIntermediate
Sales PresentationsIntermediate

Work Experience

Executive Virtual Assistant

Summit VA Solutions

Feb 2021 - Mar 2024

Key Achievements:

Managing Client’s Calendar and Emails. Handling Transactions from Open Escrow to Closing. Editing Videos and Photos for Social Media Marketing using Canva and Da Vinci.

Calendar ManagementData EntryCanvaEmail ManagementDaVinci ResolveExecutive Assistant Services

Appointment Setter

SEVA

May 2020 - Feb 2021

Key Achievements:

Setting an appointment with Potential Sellers. Gauging motivation for the sale and endorsement to the Lead Manager. Manages Leads using Appfolio for Follow-up.

Phone SupportData EntryCold Calling

Customer Service

Rocket Station

May 2019 - May 2020

Key Achievements:

Answer Renters' questions and concerns for Renters Warehouse. Open and submit Tickets to the appropriate Department for the Renters' concerns.

Phone Support

Quick Stats

Age32 years
English LevelFluent
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

Liceo de Cagayan University

2012 - 2013

Bachelor's Degree

Xavier University - Ateneo de Cagayan

2009 - 2012