Software Engineer and Technical SupportSoftware Engineer and Technical Support
David
ID Verified400/mo
Baguio City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$400
per month
($2/hour)
Member since August 2026
Profile Description
Expert Microsoft Specialist, Customer Experience Success, Technical Support & AI Enthusiast With over a decade of dynamic experience in the Microsoft ecosystem, I seamlessly blend technical expertise with a customer-centric approach. Whether navigating complex software and hardware, analyzing data, or leading teams to excellence, I deliver exceptional results that exceed expectations.
Top Skills
Excel (Advanced) · 8 yearsTechnical Support · 7 yearsEmail Support · 5 yearsCoaching & Mentoring · 4 yearsGoogle Sheets (Advanced) · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Technical SupportExpert
Email SupportExpert
Live Chat SupportAdvanced
Phone SupportAdvanced
Data & Analytics
Excel (Advanced)Expert
Google Sheets (Advanced)Advanced
Human Resources
Technical RecruitingAdvanced
Candidate SourcingBeginner
Specialized Skills
Coaching & MentoringAdvanced
Technical TrainingIntermediate
Work Experience
Cloud Solution Engineer
Leader Systems
Apr 2025 -
Live Chat SupportEmail SupportTechnical Support
Commeical Tech Support
Microsoft
Apr 2023 - Apr 2025
Live Chat SupportEmail SupportTechnical Support
Consumer L2 Support
Microsoft
Feb 2022 - May 2023
Live Chat SupportEmail SupportTechnical Support
Quick Stats
Age35 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
EnglishFluent
ID VerificationVerified
Portfolio
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Certifications
NC2
MS900
Education
Associate's Degree
Informatics Institute
2010 - 2013
Bachelor's Degree
University of Baguio
2008 - 2010
High-school
BCNHS
2003 - 2007