Virtual Assistant

Daryl

ID Verified
1,000/mo
Leyte, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a dedicated and detail-oriented Virtual Assistant with a Bachelor of Science in Nursing and extensive experience in healthcare administration, customer service, and pharmaceutical sales. I have experience supporting healthcare providers with patient appointments, medication refills, referrals, email correspondence, data entry, and other administrative tasks. My background has strengthened my communication, organizational, critical-thinking, and customer service skills. I am committed to pro...

Top Skills

Document Management · 4 yearsEmail Management · 4 yearsPersonal Assistant Services · 4 yearsCalendar Management · <1 yearChatGPT for Marketing · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
LiveChatBeginner
Email SupportBeginner
Technical SupportBeginner
Customer.ioBeginner

Marketing & Growth

Email MarketingBeginner
ChatGPT for MarketingBeginner

Virtual Assistance & Admin

Email ManagementAdvanced
Document ManagementAdvanced
Personal Assistant ServicesAdvanced
Calendar ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner

Work Experience

Virtual assistant

Bethany Medical Clinic

Mar 2022 - Apr 2026

Key Achievements:

Evaluated agent performance through comprehensive analysis. Quality assurance specialist Handled all email correspondence, both sent and received. Performed precise data entry for patient records. Processed medication refill requests efficiently. Provided patients with provider laboratory reports. Executed diverse administrative tasks to support daily operations. Scheduled patient appointments to optimize provider availability.

Live Chat SupportCalendar ManagementData EntryLiveChatEmail ManagementEmail SupportDocument ManagementExecutive Assistant Services

Virtual Assistant

Bethany Medical Clinic

Mar 2022 - Apr 2026

Key Achievements:

Evaluated agent performance through comprehensive analysis. Quality assurance specialist Handled all email correspondence, both sent and received. Performed precise data entry for patient records. Processed medication refill requests efficiently. Provided patients with provider laboratory reports. Executed diverse administrative tasks to support daily operations. Scheduled patient appointments to optimize provider availability.

Live Chat SupportCalendar ManagementData EntryLiveChatEmail ManagementPersonal Assistant ServicesEmail SupportDocument ManagementExecutive Assistant Services

Customer Service Representative

Qualfon, USA

Dec 2013 - Jul 2017

Key Achievements:

Consistently maintained a positive, empathetic, and professional demeanor with all customers. Resolved customer complaints effectively and efficiently. Processed customer orders, applications, and requests accurately.

Live Chat SupportTechnical SupportEmail SupportEmail ManagementDocument ManagementLiveChatData Entry

Customer Service Representative

Qualfon,USA

Dec 2013 - Jul 2017

Key Achievements:

Consistently maintained a positive, empathetic, and professional demeanor with all customers. Resolved customer complaints effectively and efficiently. Processed customer orders, applications, and requests accurately.

Technical SupportData EntryEmail MarketingDocument ManagementEmail ManagementCustomer.io

Medical Sales Representative

Prosel Pharmaceuticals Inc.

Sep 2009 - May 2012

Key Achievements:

Promoted pharmaceutical products to physicians, clinics, hospitals, and pharmacies. Built and maintained strong relationships with healthcare providers and pharmacists. Coordinated with pharmacies and distributors to ensure product accessibility. Consistently achieved monthly sales quotas and territory targets.

Email MarketingEmail ManagementEmail SupportData EntryDocument Management

Quick Stats

Age38 years
English LevelConversational
ID VerificationVerified