Danicca

Virtual Assistant

Danicca

ID Verified
350/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Reliable and detail-oriented professional seeking an administrative position to apply my skills in data encoding, payment checking, and email management. Dedicated to organizing daily office tasks, maintaining accurate digital files, and meeting deadlines efficiently while supporting team operations.

Top Skills

Canva · <1 yearCapCut · <1 yearDocument Management · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Design & Creative

CanvaBeginner
CapCutBeginner
Video EditingBeginner

Virtual Assistance & Admin

Document ManagementBeginner
Email ManagementBeginner

Customer Success

Email SupportBeginner
ZendeskBeginner

E-commerce & Marketplace

GumroadBeginner
ShopifyBeginner
EtsyBeginner
Facebook MarketplaceBeginner

Work Experience

F&B Operations Assistant

Ardenhills Suites and Hotel

Jan 2026 - May 2026

Key Achievements:

Menu Design: Utilized Canva to design and format professional food tags and visual signage for the buffet service layout. Inventory Control: Managed data encoding and updated stock levels in Microsoft Excel sheets to maintain precise material tracking. Guest Relations: Welcomed guests at the restaurant podium, verifying breakfast inclusions and room status with high hospitality standards.

CanvaCapCut

Customer Support Speacialist

Celo Business Solutions Incorporated

Dec 2022 - May 2024

Key Achievements:

Fraud Prevention: Verified proof of service to prevent fraudulent claims Payment Processing: Authorized and released secure payouts to third-party providers. Invoicing & Email: Generated invoices and handled formal correspondence via our system. Problem Resolution: Resolved merchant billing discrepancies quickly through data cross-referencing.

ZendeskEmail SupportEmail ManagementDocument Management

Quick Stats

Age22 years
English LevelBasic
Other Languages
Tagalog/FilipinoFluent
EnglishBasic
ID VerificationVerified

Education

Bachelor's Degree

Colegio de Sta TEresa de Avila

2022 - 2026