Customer supportCustomer support
Danica
ID Verified1,000/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since September 2026
Profile Description
Has 6 months experience in US based healthcare account as a pharmacist and handle billing. Previous experiences was in US based online casino as customer support.
Top Skills
Email Support · <1 yearIntercom · <1 yearLive Chat Support · <1 yearLiveChat · <1 yearPhone Support · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Email SupportBeginner
Live Chat SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
IntercomBeginner
LiveChatBeginner
Work Experience
Chat support
Staffvirtual
Nov 2025 - Aug 2026
Key Achievements:
Process redemption
Email SupportPhone SupportLive Chat SupportTechnical SupportLiveChatIntercom
Chat support
Concentrix
Jul 2023 - Jul 2025
Key Achievements:
Became a support to train newbies during production training.
Live Chat SupportEmail SupportLiveChat
Customer service rep
Teleperformance
Sep 2022 - Feb 2023
Phone Support
Quick Stats
Age23 years
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications
Hospitality management
Education
Bachelor's Degree
Cebu technological university
2020 - 2022