Danica

Customer support

Danica

ID Verified
1,000/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Has 6 months experience in US based healthcare account as a pharmacist and handle billing. Previous experiences was in US based online casino as customer support.

Top Skills

Email Support · <1 yearIntercom · <1 yearLive Chat Support · <1 yearLiveChat · <1 yearPhone Support · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Live Chat SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
IntercomBeginner
LiveChatBeginner

Work Experience

Chat support

Staffvirtual

Nov 2025 - Aug 2026

Key Achievements:

Process redemption

Email SupportPhone SupportLive Chat SupportTechnical SupportLiveChatIntercom

Chat support

Concentrix

Jul 2023 - Jul 2025

Key Achievements:

Became a support to train newbies during production training.

Live Chat SupportEmail SupportLiveChat

Customer service rep

Teleperformance

Sep 2022 - Feb 2023

Phone Support

Quick Stats

Age23 years
English LevelFluent
ID VerificationVerified
Portfolio
🔒

Certifications

Hospitality management

Education

Bachelor's Degree

Cebu technological university

2020 - 2022