Customer ServiceCustomer Service

Over the past eight years, I have built a progressive career in the utility infrastructure sector, working my way up from front-line customer service and financial transactions to operational leadership. In my current role as a Customer Service Team Leader, I manage daily operations, oversee meter reading and billing, and lead a dedicated team to deliver exceptional service. My experience spans the entire utility cycle, from administering proprietary software like the PAVI Management System and ... See more