Cindy

Virtual Assistant

Cindy

ID Verified
800/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Motivated and client focused professional with a strong background in Customer Service, Sales and Tech Support. Dedicated to helping clients with their needs while achieving company goals through excellent communication, hardwork and rellationship - building skills.

Top Skills

Phone Support · 10 yearsTechnical Support · 10 yearsCanva · 3 yearsCapCut · 3 yearsFacebook Marketplace · 3 years

Skills & Expertise

Customer Success

Phone SupportExpert
Technical SupportExpert

Data & Analytics

Excel (Advanced)Beginner

Design & Creative

CanvaAdvanced
CapCutAdvanced

E-commerce & Marketplace

TikTok ShopAdvanced
Facebook MarketplaceAdvanced

Work Experience

Online Technology Support Specialist

Jp Morgan Chase and Co

Jan 2012 - Oct 2025

Key Achievements:

Delivered technical and account support to clients and internal teams. Resolved escalated customer issues with professionalism and efficiency. Maintained accurate documentation and compliance standards.

Technical SupportPhone Support

Customer Service Representative

Teleperformance

Mar 2008 - Jan 2012

Key Achievements:

Handled customer inquiries via phone. Provide accurate solutions and maintained service quality metrics. Delivered excellent customer experiences in a high volume setting.

Phone Support

Quick Stats

Age40 years
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

University of Cebu

2002 - 2008

High-school

St Martin de Porres Academy

1998 - 2002