Process Executive, CSR, Biometric agent & Data encoderProcess Executive, CSR, Biometric agent & Data encoder
Chrizel
$400
per month
($2/hour)
Profile Description
Biometric agent responsible for securely capturing, verifying, and managing biological and physical data such as fingerprints, iris scans, and facial photographs. Data encoder - I'm the one who gathered the information of the applicants and put it on the system. Customer service representative - handled retail account (inbound) answering calls to help the customer regarding their orders, payment and refund. Process Executive - handled technical account (inbound and outbound) and also I handle...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Design & Creative
E-commerce & Marketplace
Virtual Assistance & Admin
Work Experience
Cognizant
Process Executive
Aug 2021 - Feb 2025
Key Achievements:
helping customers or clients with billing or purchasing or if the customer wishes to create an account for any product and much more. I handled inbound, outbound , chat and email using Microsoft teams and outlook. Our role is to find a technician and dispatch to different store to fix their machines.
Customer service representative
Teleperformance
Nov 2020 - May 2021
Key Achievements:
Handled healthcare account responsible for answering inquiries, resolving complaints, processing orders, and ensuring overall customer satisfaction
Biometric agent & Data encoder
National Bureau of Investigation
Apr 2020 - Nov 2020
Key Achievements:
responsible for securely capturing, verifying, and managing biological and physical data such as fingerprints, iris scans, and facial photographs.