Christine

Virtual Assistant, Customer Service Representative

Christine

850/mo
Negros Occidental, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer Support Specialist with over 5 years of experience in customer service, technical support, sales, and Shopify e-commerce. Experienced in handling customer inquiries via email, chat, and phone, processing orders, resolving issues, and using CRM and ticketing systems. Known for being dependable, detail-oriented, and able to work independently with minimal supervision while delivering excellent customer experiences. Seeking remote opportunities in customer support, virtual assistance, or ...

Top Skills

Cold Calling · <1 yearData Entry · <1 yearDropshipping · <1 yearEmail Support · <1 yearFreshdesk · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner
Technical SupportBeginner
FreshdeskBeginner

E-commerce & Marketplace

ShopifyBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
DropshippingBeginner

Sales & Business Development

Lead GenerationBeginner
Cold CallingBeginner

Virtual Assistance & Admin

Data EntryBeginner

Work Experience

E-commerce Customer Support

Apex Limited

May 2025 - Apr 2026

Email SupportShopifyDropshippingFreshdesk

Customer Service Representative

RMS Collect Phils

Mar 2021 - May 2023

Order ProcessingPhone Support

Quick Stats

Age35 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications

Amazon Customer Service Foundation

Education

High-school

Doña Montserrat Lopez Memorial High School

2003 - 2007