Cherry

CUSTOMER SUPPORT

Cherry

800/mo
Manila City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

A dedicated and detailed-oriented Customer Service Representative with strong skills in email management, administrative tasks, scheduling and client communication to ensure smooth operations and exceptional client support. Seeking an entry-level Customer Service Representative position to assist clients with inquiries, resolve issues efficiently, and manage email and chat communications. Known for fast learning, proactive communication, and delivering exceptional customer experiences in remote ...

Top Skills

Email Support · 1 yearLive Chat Support · 1 yearPhone Support · 1 yearSocial Media Support · 1 yearCalendar Management · <1 year

Skills & Expertise

Customer Success

Phone SupportIntermediate
Live Chat SupportIntermediate
Email SupportIntermediate
Social Media SupportIntermediate

E-commerce & Marketplace

TikTok ShopBeginner
Product Listing OptimizationBeginner
Order ProcessingBeginner
Product PhotographyBeginner
Order FulfillmentBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Calendar ManagementBeginner

Work Experience

Healthcare Representative

IcareHMO

May 2025 - Jul 2026

Key Achievements:

Ensured that members availing of medical services in accredited medical facilities are assisted accordingly. Maintain company spiels and lines that will entice members to call them regarding their benefit including medical network inquiries, concerns and LOA issuances. Issue LOAs and assist members for MD scheduling of appointments and other services.

Phone SupportEmail ManagementLive Chat SupportEmail Support

Quick Stats

Age25 years
English LevelConversational
Other Languages
Tagalog/FilipinoBasic
ID VerificationNot verified