Cherry

Virtual Assistant

Cherry

800/mo
Puerto Princesa, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I am a virtual assistant with over six years of experience in customer service, sales, lead generation, administrative support, and dispatch operations. I started my career as a customer service representative, where I assisted customers with inquiries, order tracking, refunds, and account management. This role helped me develop strong communication, problem-solving, and customer relationship skills. I then worked as a telemarketer, handling outbound calls, qualifying leads, following up with ...

Top Skills

Calendar Management · <1 yearCalendly · <1 yearCrisp · <1 yearData Entry · <1 yearDocument Management · <1 year

Skills & Expertise

Sales & Business Development

Lead GenerationBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
CrispBeginner
LiveChatBeginner

E-commerce & Marketplace

TikTok ShopBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Data EntryBeginner
Document ManagementBeginner
CalendlyBeginner
TrelloBeginner
Calendar ManagementBeginner

Work Experience

Customer service representative

Sitel

May 2019 - Dec 2021

Key Achievements:

Top Agent of the month 100% attendance Highest customers satisfaction ratings Lowest Time assistance

Email SupportLive Chat SupportPhone SupportEmail Management

Quick Stats

Age27 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

Western Philippines University

2015 - 2019