Cherrelyn

Appointment setter and customer service representative

Cherrelyn

ID Verified
700/mo
Bacolod city, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer-focused professional with 4 years of experience in customer service, specializing in order entry, account management, and email, phone, and chat support. Experienced in hotel reservations, appointment setting, and administrative support. Highly organized, detail-oriented, and reliable in remote work environments, with strong communication skills and a commitment to delivering excellent service.

Top Skills

Email Support · 4 yearsLive Chat Support · 4 yearsLiveChat · 4 yearsPhone Support · 4 yearsZendesk · 4 years

Skills & Expertise

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportAdvanced
ZendeskAdvanced
LiveChatAdvanced

Sales & Business Development

Lead GenerationBeginner

Work Experience

Appointment setter and Admin Assistant

BaliNutra

Apr 2025 - Aug 2025

Key Achievements:

Engaged and qualified leads, scheduled appointments, and provided administrative support including data entry, CRM updates, and task coordination to ensure smooth daily operations.

Lead GenerationEmail SupportPhone Support

Customer service representative

Ubiquity

Jul 2021 - May 2025

Key Achievements:

Provided high-quality customer support through phone, email, and chat while accurately handling order entry and financial accounts and consistently meeting performance and customer satisfaction targets.

Email SupportPhone SupportLive Chat SupportLiveChat

Quick Stats

Age30 years
English LevelFluent
ID VerificationVerified
Portfolio
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