Chenny

Assistant Property Manager & Customer Support Specialist

Chenny

1,000/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Customer service professional with more than 3 years of experience in the BPO industry, specializing in customer support, healthcare administration, and property management assistance. Experienced in handling inbound and outbound calls, chat and email support, administrative tasks, and client coordination in fast-paced environments. Skilled in providing excellent customer service, resolving concerns efficiently, and maintaining professional communication with clients, tenants, caregivers, and v...

Top Skills

Phone Support · 3 yearsData Entry · <1 yearDocument Management · <1 yearEmail Support · <1 year

Skills & Expertise

Customer Success

Phone SupportAdvanced
Email SupportBeginner

Virtual Assistance & Admin

Data EntryBeginner
Document ManagementBeginner

Work Experience

Technical Support Representative

Teleperformance PH

Jul 2021 -

Key Achievements:

Customer-focused Technical Support Representative with experience troubleshooting internet, cable, and voice services. Skilled in diagnosing connectivity and equipment issues, guiding customers through solutions, and documenting cases accurately while maintaining high customer satisfaction.

Phone Support

Homecare VA

Staff Hero

Nov 2025 - Jun 2026

Key Achievements:

Detail-oriented Intake Coordinator at All At Home with experience managing referrals, eligibility screening, and enrollment for Adult Foster Care programs. Skilled in coordinating assessments, collecting and reviewing documentation, and ensuring compliance with state and program requirements.

Phone SupportData EntryEmail SupportDocument Management

Maintenance Coordinator (Property Management)

Concentrix PH

Mar 2024 - Oct 2025

Key Achievements:

Organized and detail-oriented Maintenance Coordinator with experience managing work orders, vendor coordination, and resident communication through AppFolio. Skilled in prioritizing maintenance requests, tracking job progress, and ensuring accurate documentation to support efficient property operations and resident satisfaction.

Phone SupportData Entry

Customer Service Representative

iQor PH

Jul 2023 - Feb 2024

Key Achievements:

Friendly and detail-oriented Customer Service Representative with experience assisting customers with inquiries, returns, and order issues. Skilled in providing efficient, solutions-oriented support while maintaining a positive shopping experience and upholding company standards.

Phone SupportData Entry

Quick Stats

Age25 years
English LevelConversational
ID VerificationNot verified

Education

High-school

St. John Paul II College of Davao

2018 - 2020