Virtual Assistant, Customer Service Representative, TeacherVirtual Assistant, Customer Service Representative, Teacher
Charmane
ID Verified$600
per month
($3/hour)
Profile Description
Motivated and detail-oriented bachelor's graduate with excellent digital literacy and time-management skills. Eager to leverage strong communication abilities and a quick-learning mindset to help businesses streamline daily operations. Dedicated Customer Service Professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Sales & Business Development
Virtual Assistance & Admin
Work Experience
ESL Teacher
Polly English
Jan 2026 - Jun 2026
Key Achievements:
* Established a teaching environment to enhance individual growth and promote speech-language skills. * Used lectures, discussions, and visual aids to instruct students in language techniques. * Engaged students through conversation and used engaging lesson plan to hold interest and promote learning. * Maintained records to document students' progress and grades.
Chat Support
ResultCX
Oct 2022 - Feb 2023
Key Achievements:
* Manage large amounts of incoming calls * Identify and assess customers' needs to achieve satisfaction * Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution * Go the extra mile to engage customers * Keep records of customer interactions, process customer accounts, and file documents
Customer Service Representative
AVAS Flowers
Jun 2020 - Sep 2020
Key Achievements:
* Manage large amounts of incoming calls * Build sustainable relationships of trust through open and interactive communication * Assist customers in placing orders on the website
Quick Stats
Education
Master's Degree
University of Perpetual Help System DALTA
2026 - present
Bachelor's Degree
University of Rizal System
2013 - 2018