Customer Service Support | Property Management SpecialistCustomer Service Support | Property Management Specialist

I have 5 years of experience in the BPO industry, primarily in customer service through phone, email, and chat support. I also have 2 years of experience providing property management support using AppFolio, where I handled tenant communication, work orders, property-related concerns, and administrative tasks. My experience has strengthened my communication, problem-solving, organization, and customer service skills, allowing me to effectively manage tasks and support both clients and tenants.