Research AnalystResearch Analyst

Key Achievements:

Research Analyst with 1+ year of experience in US-focused legal research and due diligence, specializing in researching public records, reviewing and verifying information, and preparing accurate, organized findings. Detail-oriented, dependable, and comfortable working independently with sensitive information and meeting deadlines. I bring strong research, documentation, analytical, and communication skills, with a strong interest in applying my experience to legal and litigation support.

Key Achievements:

Worked as a Customer Service Representative for a hospitality account, assisting customers with inquiries, reservations, and service-related concerns. Handled customer interactions professionally through clear communication, active listening, and problem-solving while following company procedures and maintaining accurate customer information. The role strengthened my ability to manage multiple concerns, work under pressure, document interactions properly, and provide a positive customer experience.