Operations SupervisorOperations Supervisor
Camille
ID Verified$800
per month
($5/hour)
Profile Description
A dedicated Operations Supervisor with a strong foundation in customer service and leadership. My professional journey has been defined by a commitment to maintaining high levels of customer satisfaction and utilizing my problem-solving skills to improve the overall customer experience. Professional Experience Operations Supervisor: Since June 2022, I have led a team at RMS Collect (an iQor Company), where I manage performance through KPI tracking and provide real-time feedback and coaching. O...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Work Experience
Operations Supervisor
RMS Collect Phils. Inc
Jan 2022 - Jun 2026
Key Achievements:
Since June 2022, I have led a team at RMS Collect (an iQor Company), where I manage performance through KPI tracking and provide real-time feedback and coaching.
Customer Care Associates
Legato Health Technologies
Aug 2021 - Jan 2022
Key Achievements:
Assisting with provider services and patient inquiries.
Customer Care/Technical Care Representative
Startek
May 2019 - Aug 2021
Key Achievements:
Specialized in handling billing disputes, resolving technical issues, and assisting with customer concerns.
Outbound Telemarketer
Callbox Inc
Sep 2018 - May 2019
Key Achievements:
I possess expertise in outbound telemarketing, utilizing persuasive communication and negotiation skills to drive sales and close deals effectively.
Customer Care Representative
Teletech
May 2017 - Jul 2018
Key Achievements:
My background is in the 'problem-solving' side of the business—handling everything from tricky billing discrepancies and basic tech support to direct customer relations