HIPAA Certified Medical Virtual Assistant, Nursing GraduateHIPAA Certified Medical Virtual Assistant, Nursing Graduate
Brenda
$500
per month
($3/hour)
Profile Description
Detail-oriented healthcare professional with a background in nursing, communication and public relations, and over two years of customer service experience. Skilled in patient communication, medical documentation, appointment coordination, record management, stakeholder engagement, and administrative support. Strong ability to build professional relationships, maintain confidentiality, manage multiple tasks, and deliver high-quality client and patient support in fast-paced environments.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Work Experience
Student Nurse Clinical Experience
AMREF International University
Jan 2023 - Oct 2025
Key Achievements:
Completed comprehensive nursing training with experience in patient care, clinical assessment, medical documentation, health education, communication, care coordination, and healthcare administration across diverse clinical and community settings.
Customer Service Representative.
Meds and Allied Services Limited
Feb 2020 - Apr 2022
Key Achievements:
- Acted as the primary contact for clients, handling inquiries, product support, and order processing. - Managed order follow-ups, delivery coordination, and maintained strong customer relationships to drive repeat business. - Maintained client records, feedback, and order histories, contributing to customer retention strategies. - Supported the CEO with calendar management, correspondence, meeting scheduling, and logistics during peak periods. - Helped streamline communication between departments and ensured efficient day-to-day operations in a fast-paced setting.
Quick Stats
Certifications
Education
Associate's Degree
AMREF International University
2022 - 2026
Bachelor's Degree
Rongo University
2015 - 2019