Bernadette

Remote Customer Support Representative

Bernadette

ID Verified
700/mo
Candelaria, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I am a dedicated Virtual Assistant with experience in customer support, email management, scheduling, and administrative tasks. I am organized, detail-oriented, and able to handle multiple tasks efficiently while maintaining clear and professional communication. I am eager to grow in a Customer Success Representative role and deliver excellent service in a remote work environment.

Top Skills

Calendar Management · <1 yearData Entry · <1 yearEmail Management · <1 yearEmail Support · <1 yearMeeting Coordination · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Social Media SupportBeginner
ZendeskBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Calendar ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
TrelloBeginner

Work Experience

Online ESL Teacher

Happy Planet

Jan 2023 - Present

Key Achievements:

Managed administrative tasks including email handling, scheduling, and data entry with accuracy and efficiency. Delivered prompt and professional customer support, ensuring positive client communication and satisfaction. Demonstrated strong organizational and time-management skills in handling multiple tasks remotely.

Email SupportCalendar ManagementEmail ManagementData EntrySocial Media SupportMeeting Coordination

Quick Stats

Age36 years
English LevelConversational
ID VerificationVerified
Portfolio
🔒

Certifications

Tefl

Education

High-school

Sta.Catalina National High School

2002 - 2006

High-school

Sta.Catalina National High School

2002 - 2006