Benny

customer success & onboarding

Benny

ID Verified
800/mo
san jose del monte bulacan, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Customer Service Professional with nearly six years of experience in the BPO industry, specializing in customer support, account management, problem resolution, and telecommunications services. Experienced in handling high-volume customer interactions for major accounts such as Verizon Wireless and AT&T while consistently delivering excellent customer experiences. Proven ability to communicate effectively, resolve complex issues, and build positive customer relationships. Recognized for strong ...

Top Skills

Customer.io · <1 yearEmail Support · <1 yearLive Chat Support · <1 yearLiveChat · <1 yearPhone Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Phone SupportBeginner
LiveChatBeginner
Customer.ioBeginner
ZendeskBeginner

Work Experience

financial consultant

iqro fairview

Jan 2026 - Present

Key Achievements:

Consistently delivered high levels of customer satisfaction through effective problem resolution and excellent customer service. Successfully handled customer inquiries, billing concerns, account maintenance, and service-related issues while maintaining professionalism and accuracy. Built strong customer relationships by providing personalized support and timely solutions. Maintained performance standards in quality, productivity, and customer experience metrics. Demonstrated strong conflict-resolution skills by de-escalating challenging customer situations and achieving positive outcomes.

Phone SupportTechnical Support

Quick Stats

Age40 years
English LevelConversational
Other Languages
Tagalog/FilipinoBasic
ID VerificationVerified
Portfolio
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