Operations Manager, Project Manager, Team LeadOperations Manager, Project Manager, Team Lead

Key Achievements:

Led end-to-end project operations, managing cross-department coordination, budgeting, and timely delivery of multiple initiatives. • Led and delivered 1 flagship project and 8 supporting projects, all completed in full compliance with defined KPIs and KRIs, ensuring operational quality and risk control. • Successfully managed 10+ concurrent cross-department initiatives, maintaining a 95% on-time delivery rate across operations, creative, and administrative teams. • Directed the end-to-end execution of the main project, which generated returns exceeding original revenue projections by around 200×, significantly surpassing performance expectations. • Designed and implemented structured project plans, milestone trackers, and standardized workflows, reducing task delays by around 30% and improving delivery consistency. • Coordinated and supervised 15–25 team members across multiple departments, strengthening accountability, improving task ownership, and reducing rework and operational friction. • Served as the primary liaison between executive leadership and execution teams, ensuring clear alignment on priorities, timelines, and deliverables. • Managed project expenses and supported salary budgeting across initiatives, maintaining budget variance within ±5% while ensuring financial accuracy. • Oversaw payroll coordination and documentation, ensuring 100% on-time and error-free salary disbursements each cycle. • Developed and implemented SOPs and operational improvements that increased overall team efficiency by around 25% and minimized recurring execution issues.

Key Achievements:

Managed academic, student activity, and ICT operations to support school performance, engagement, and digital transformation. • Managed ICT operations for 50+ faculty and 1,000+ students, ensuring consistent system availability, lab functionality, and smooth digital learning environments. • Planned, proposed, and executed school-wide events and student activities, engaging over 1,000 senior high school students annually, increasing participation and fostering school spirit. • Created and supervised student clubs focused on academic competitions and extracurricular activities, training students who earned multiple recognitions at district and division levels. • Streamlined administrative processes, documentation, and scheduling, improving coordination accuracy and reducing conflicts across departments. • Designed and implemented academic programs and extracurricular initiatives that boosted student participation and performance year-over-year. • Delivered classroom instruction while collaborating with faculty to ensure consistent curriculum execution and high academic standards.

Key Achievements:

Created high-quality technical documentation by translating complex engineering information into clear, accurate reports. • Produced clear, accurate, and reader-friendly technical documentation by translating complex engineering data. • Streamlined the report creation process, reducing a 3-week documentation cycle to 1 day by designing a standardized report format and workflow. • Ensured timely completion and submission of technical reports, contributing to smooth project and client operations.

Key Achievements:

Supported sales operations by managing client accounts, generating reports, and ensuring continuous departmental productivity. • Exceeded new store targets by 900%: Opened 10 new stores in a single month versus the target of 1 store. • Revived inactive customer accounts and strengthened client relationships through proactive outreach and follow-ups. • Enhanced sales operations by assisting with weekly reporting, sales data monitoring, and performance tracking. • Ensured continuous department productivity by serving as a reliever for Senior Sales Development Officers when needed.

Key Achievements:

Supervised engineering teams and construction activities to ensure project compliance, quality, and on-time delivery. • Successfully completed 2 major projects: Delivered 1 new store project and 1 demolition project on time and within scope. • Expanded project pipeline: Initiated 4 additional projects, preparing them for smooth turnover. • Led 3 engineering teams with more than 50 workers each, ensuring coordinated execution, efficient workflow, and smooth project progress. • Developed accurate project designs, scopes of work, cost estimates, and technical documents for project approval. • Conducted onsite inspections to ensure construction quality, compliance with plans, and adherence to safety standards. • Increased project transparency by preparing MS Project timelines and detailed weekly status updates. • Coordinated contractor activities and completed all end-of-project documentation for proper project turnover.