Beatriz

Customer Operation Specialist

Beatriz

100/mo
Las Pinas, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Dynamic Customer Operations Specialist with a proven track record of elevating client experiences and managing backend account lifecycles. Combining an MBA with extensive experience at global companies like Concentrix and Infosys, I specialize in navigating complex compliance rules, resolving escalated issues, and handling data management. Committed to helping remote businesses improve efficiency through seamless operational support.

Top Skills

Phone Support · 9 yearsLiveChat · 5 yearsEmail Support · 4 yearsLead Management · <1 yearTechnical Support · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
LiveChatExpert
Email SupportAdvanced
Technical SupportBeginner
Lead ManagementBeginner
ZendeskBeginner

Quick Stats

Age31 years
English LevelConversational
ID VerificationNot verified