Licensed Teacher, BPO Trainer IILicensed Teacher, BPO Trainer II

I'm a Licensed Professional Teacher in the Philippines, and I was also a Trainer II in a BPO company where I have trained new hires and tenured agents about the technical knowledge and soft skills especially in English command. I have designed curriculum, assessments, and learning materials in a pioneering program which resulted to excellent performance. Hence, our international clients invested and expanded support on us. Furthermore, I am used to daily meeting and conversations with our client... See more