Barbara

Billing.Customer support agent,admin

Barbara

1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I am an industrious lady looking for a new challenge and experience that will lead to the growth and development of my career. I am highly experienced in timely taking and delivery of orders standard, good listening and analytical skills among others Moreover; I am proficient in English language and has over 7+ customer service experience and 2years in hospitality, i have professional guest engagement skills and got great oral communication skills. Hence, am highly interested in utilizing my ski...

Top Skills

Asana · <1 yearCalendar Management · <1 yearClickUp · <1 yearMeeting Coordination · <1 yearPersonal Assistant Services · <1 year

Skills & Expertise

Virtual Assistance & Admin

Personal Assistant ServicesBeginner
Meeting CoordinationBeginner
Calendar ManagementBeginner
ClickUpBeginner
AsanaBeginner

Work Experience

Customer support Agent

M-kopa

Oct 2018 - Aug 2025

Key Achievements:

i have worked in m-kopa limited while handling different task such as making outbound calls selling cash loan to client managing insurance claims and even selling phones to client which one time i did very well and even was able to attain a certificate as a employ of the month.

Customer service agent

Techno Brain

Jun 2016 - Oct 2018

Key Achievements:

It was a BPO Company and i was making outbound calls in many campaigns as arranged by the company am glad i was able to do very well and giving a contract in the end.

Receptionist

Bliss GVS

Feb 2015 - May 2016

Key Achievements:

I worked as a receptionist who used to welcome visitors in the hospital keep their record in the system and direct them on procedures and at some point book an appointment with the doctors.

Quick Stats

Age31 years
English LevelConversational
ID VerificationNot verified
Portfolio
🔒

Certifications

Short courses on computer packages
computer packages

Education

Certificate

Dima university

2015 - 2016