Content ModerationContent Moderation
Athenna
ID Verified$1,000
per month
($6/hour)
Profile Description
Hi! My name is Athenna. I have built my career by developing strong expertise in customer service and content moderation. I take pride in being honest, optimistic, and adaptable to change, which allows me to work effectively in dynamic environments. I look forward to the opportunity to demonstrate how I can contribute value to your company and be a positive addition to your team.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Work Experience
Associate/ Content Moderator
Wipro
Apr 2017 - Present
Key Achievements:
Key Achievements * Delivered excellent customer service and consistently handled customer concerns, inquiries, and issue resolution while maintaining professionalism and customer satisfaction. * Built strong communication and problem-solving skills through 9 years of professional work experience, demonstrating reliability, adaptability, and commitment in a fast-paced environment. * Successfully managed customer interactions across multiple channels while ensuring timely follow-ups and accurate resolution of concerns. * Recognized for maintaining a high level of professionalism, teamwork, and accountability in day-to-day operations. * Developed strong time management and multitasking abilities by handling workload priorities efficiently while meeting company standards and performance expectations. * Demonstrated resilience and flexibility in adapting to process changes, customer needs, and evolving business requirements.