Michael

Virtual Assistant

Michael

ID Verified
800/mo
Imus City, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

I am Michael Arthur Vito Cruz is a 31-year-old customer service professional with extensive experience in customer support, account management, billing assistance, troubleshooting, and customer retention. I previously worked as a Customer Support Representative for the Bank of America Credit Card Application Unit, where I assisted clients with application-related concerns and provided excellent customer service. I also gained valuable experience working with T-Mobile, handling customer account ...

Skills & Expertise

Virtual Assistance & Admin

Content & Writing

CopywritingBeginner

Customer Success

Live Chat SupportIntermediate

Work Experience

Chat Support

YonoArcade

Jun 2025 - Apr 2026

Document ManagementData Entry

Barangay Clerk

Barangay Tanzang Luma IV

Jul 2023 - Jun 2025

Data EntryDocument Management

Customer Service Representative

RMS Philippines

May 2016 - Oct 2018

Document ManagementData Entry

Customer Service Representative

Alorica

May 2015 - Mar 2016

Document ManagementData Entry

Quick Stats

Age32 years
GenderMale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Education

Bachelor's Degree

Far Eastern University

2011 - 2015