Anissa

Medical Virtual Assistant

Anissa

1,300/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I am a dedicated Virtual Administrative Medical Assistant with extensive experience in healthcare administration and patient support. At the Dahlia Center for Perinatal Mental Health, I managed patient documentation, conducted appointment reminders, and ensured accurate updates in the EHR system. I also assisted patients with inquiries and concerns, making sure each interaction was handled with empathy and professionalism. My focus on accuracy and organization allowed me to help maintain smooth ...

Top Skills

Email Support · <1 yearLive Chat Support · <1 yearPhone Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner

Work Experience

Medical Virtual Assistant

Primary Care Clinic

Jul 2019 - Aug 2021

Key Achievements:

I am a skilled Virtual Administrative Medical Assistant with experience in managing patient records, scheduling, and ensuring accurate EHR documentation. At the Dahlia Center for Perinatal Mental Health, I assisted patients with inquiries, coordinated appointments, and maintained HIPAA compliance. During my time at MedSpecialized Inc., I was promoted to Medical Coordinator for my strong leadership and efficiency in handling insurance claims and clinic operations. My experience at Cognizant (Google) further enhanced my communication and technical skills through customer support and system navigation. Combining my healthcare and technology background, I provide organized, reliable, and compassionate support to both patients and medical professionals.

Quick Stats

Age26 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications

HIPAA-CERTIFIED

Education

Bachelor's Degree

Southwestern University

2015 - 2019