Virtual AssistantVirtual Assistant
angeline
$662
per month
($4/hour)
Profile Description
I have 2 years of BPO experience, mainly handling customers through phone, chat, and email. Through that experience, I’ve learned how to communicate with different types of people, handle difficult situations, solve problems, and make sure customers feel heard and taken care of. I also have experience with sales related work, so I’m comfortable talking to customers, building rapport, understanding what they need, handling objections, and working toward targets. I’m not afraid of making calls or ...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
E-commerce & Marketplace
Work Experience
Customer service representative
Inspiro
Apr 2023 - Apr 2025
Job Responsibilities:
Handled customer concerns through phone, chat, and email, assisting with accounts, orders, billing, and general inquiries. Built strong customer relationships by listening to their needs, resolving issues efficiently, and handling difficult situations professionally. Maintained accurate records, followed company procedures, and consistently worked toward customer satisfaction and performance goals...
Quick Stats
Education
High-school
St. Louis School of Don Bosco
2022 - 2023