Virtual Assistant/CSRVirtual Assistant/CSR
Angelica
ID Verified$897
per month
($5/hour)
Profile Description
With my BPO professional with 10+ years of industry experience, bringing strong communication, problem-solving, and customer relationship management skills. Adaptable, performance-focused, and committed to delivering exceptional customer experiences while driving operational excellence.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Customer Success
Virtual Assistance & Admin
Work Experience
Independent Contractor
Sirius Support
May 2025 - Oct 2026
Key Achievements:
Handled 2 projects, retail via email support and booking a ride via phone.
Customer Support Associate
TTEC
Nov 2025 - Sep 2026
Key Achievements:
Assisted healthcare accounts of the members regarding their claims and non claims concerns via phone.
Customer/Technical Support Advisor
Foundever
Aug 2023 - Feb 2025
Key Achievements:
Assisted customers regarding their Online QuickBooks technical and customer service.
Customer/Technical/KYC
Entain
Apr 2019 - Jul 2023
Key Achievements:
Gaming accounts, assisted customers via chat, phone and checking documents for verification and onboarding customers.
Customer Service Representative
Interglobe Technologies
Jan 2018 - Feb 2019
Key Achievements:
Assisted customer with their flight reservations via phone.
email Support
Teleperformance
Jan 2016 - Jan 2018
Key Achievements:
Answering concerns of their hotel reservation via email.
Quick Stats
Education
Certificate
Clairvotance
2024 - 2024