Virtual assistant Virtual assistant
Amelia
ID Verified$1000
per month
($6/hour)
Profile Description
Motivated and adaptable professional with hands-on experience in IT support, administrative work, and customer service. Skilled in troubleshooting hardware and software issues, managing schedules, organizing tasks, and supporting smooth daily operations. Strong communication, problem-solving, and teamwork abilities with a proven record of reliability from roles at USIU and Topfix Masters. Known for learning quickly, working well under pressure, and providing excellent support to both clients and...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Data & Analytics
Content & Writing
Design & Creative
Marketing & Growth
Software Development
Work Experience
IT Technician
United States international university
Jan 2025 - May 2025
Key Achievements:
During my internship at United States International University – Africa, I contributed to the smooth functioning of ICT operations by assisting with system maintenance, troubleshooting, and user support. I successfully resolved more than 50 hardware and software issues, improving system performance and reducing downtime for staff and students. I helped set up, configure, and maintain over 100 computers across ICT labs, ensuring all devices were updated and fully operational. I also supported network diagnostics, printer setup, and classroom technology systems. Additionally, I strengthened user experience by offering timely technical assistance and documenting recurring issues to enhance future support processes.