Customer SupportCustomer Support
Alpha
ID Verified$599
per month
($3/hour)
Profile Description
- Adaptable and results-driven professional with strong experience in customer service, operations, and administrative support - Skilled in problem-solving, process improvement, and collaborating with different teams to achieve goals - Known for clear communication, attention to detail, and the ability to quickly learn new tools and processes - Committed to delivering quality results and continuously improving to support team and business success - Seeking a long-term opportunity where I can con...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Virtual Assistance & Admin
Specialized Skills
Work Experience
Shift Lead - Triage
Uber COE Manila
Sep 2025 - Aug 2026
Key Achievements:
- Reviewed and prioritized high-impact safety incidents, assessing risk levels and assigning cases to the appropriate investigation teams for timely resolution - Partnered with cross-functional teams to ensure efficient case handling, meet service level targets, and help maintain customer safety - Managed sensitive and confidential information with a high level of accuracy, professionalism, and sound judgment