Customer Service RepresentativeCustomer Service Representative
Alex
$400
per month
($2/hour)
Profile Description
I have hands-on experience as a call center agent, where I developed strong communication, problem-solving, and customer service skills. In this role, I handled a high volume of inbound and outbound calls, assisted customers with inquiries and concerns, and consistently worked to provide clear, accurate, and courteous support. I am skilled in active listening, de-escalation, and finding effective solutions while maintaining a positive customer experience. I’m comfortable using CRM systems, foll...
Skills & Expertise
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Work Experience
Customer Service Representative
Teleperformance
Feb 2021 - May 2025
Job Responsibilities:
I have hands-on experience as a call center agent, where I developed strong communication, problem-solving, and customer service skills. In this role, I handled a high volume of inbound and outbound calls, assisted customers with inquiries and concerns, and consistently delivered clear, accurate, and courteous support. I am proficient in active listening, de-escalation, and identifying effective s...