Sales Consultant,Customer success, client relationship agentSales Consultant,Customer success, client relationship agent
Alex
$400
per month
($2/hour)
Profile Description
Results-oriented Sales and Customer Service professional with over 5 years of experience in sales, customer relationship management, product promotion, lead generation, upselling, and after-sales support. Experienced in both B2B and retail environments, with strong product knowledge, communication, negotiation, and follow-up skills. Comfortable working with customers through phone, email, online platforms, and face-to-face interactions. Reliable, target-driven, adaptable, and able to work indepe...
Work Experience
Sales Consultant
Mfi Group
Mar 2023 - Apr 2026
Key Achievements:
-Drove field sales for printers and IT solutions, consistently identifying and pursuing new business opportunities. -Planned and executed promotional campaigns and outdoor marketing activities to increase brand visibility and generate leads. -Managed and nurtured existing client accounts, ensuring strong relationships and repeat business. -Conducted market research to stay updated on emerging products, trends, and competitor offerings. -Performed proactive client outreach through cold calling and follow-ups to convert prospects into customers. -Delivered product presentations and demonstrations tailored to client needs. -Oversaw debt collection and ensured timely settlement of outstanding balances.
Sales associate
Mpps Accessories
Mar 2017 - Dec 2022
Key Achievements:
-Handled in-store sales of automotive products, assisting customers with product selection and inquiries. -Conducted occasional outdoor sales activities to expand market reach and generate new leads. -Planned and executed promotional campaigns and outdoor marketing initiatives. -Managed inventory, ensuring accurate stock levels and timely replenishment. -Researched and evaluated new products in the market to support business growth. -Assisted with basic technical tasks and operations within the workshop. -Performed client follow-ups and cold calling to maintain and grow the customer base. -Identified and introduced new product opportunities to the company. -Maintained product displays, ensuring cleanliness, organization, and visual appeal at all times.
Sales representative
Coca cola Industries
Mar 2014 - Nov 2016
Key Achievements:
-Welcomed and engaged clients, creating a positive first impression and identifying customer needs. -Conducted door-to-door activations to promote products and increase brand awareness. -Provided accurate product information and guided customers through purchasing decisions. -Escalated customer complaints and feedback to team leaders for timely resolution. -Managed stock levels, ensuring proper inventory control and availability of products. -Prepared and presented daily sales reports using structured worksheets. -Performed reconciliation of merchandise and company products to ensure accountability. -Contributed to the development and execution of marketing strategies. -Ensured strong product visibility through effective merchandising and placement. -Delivered presentations to prospective clients to drive new business opportunities. -Managed assigned territories to maximize sales coverage and performance. -Conducted market research to monitor competitor activities and trends. -Built and maintained strong customer relationships to encourage loyalty and repeat business.
Quick Stats
Education
Certificate
Aa Kenya
2013 - 2013
Certificate
Holy cross catholic college
2012 - 2012
High-school
Kavutiri boys high school
2008 - 2011