Alex

Fulfillment Associate, Customer Service, Technical Support

Alex

900/mo
Davao City, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am an experienced Customer Service, Technical Support, and Fulfillment professional with hands-on experience supporting customers, resolving technical and billing concerns, processing orders, and coordinating fulfillment operations. I worked with VXI Global Solutions under the Microsoft Xbox account, where I provided customer service and technical support through chat, assisting customers with billing concerns, refunds, PC issues, and console-related problems. I also supported the Ultramint Mo...

Top Skills

Intercom · 2 yearsLive Chat Support · 2 yearsOrder Fulfillment · 2 yearsOrder Processing · 2 yearsTechnical Support · 2 years

Skills & Expertise

E-commerce & Marketplace

Order FulfillmentIntermediate
Order ProcessingIntermediate

Customer Success

Technical SupportIntermediate
Live Chat SupportIntermediate
IntercomIntermediate
Email SupportBeginner
CrispBeginner
Phone SupportBeginner

Virtual Assistance & Admin

Email ManagementIntermediate

Work Experience

Customer Service/Technical Support

VXI Global Solutions

Mar 2023 -

Fulfillment/Order Management

International Drivers Association

Mar 2025 - Aug 2026

Quick Stats

Age21 years
English LevelFluent
ID VerificationNot verified
Portfolio
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