Virtual Assistant

Mary

1,300/mo
HARARE, Zimbabwe
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated Virtual Assistant and Administrative Support Professional with experience in customer service, scheduling, records management, data entry, and client communications. Skilled in calendar management, email handling, CRM systems, document preparation, and coordinating daily administrative operations. Proven ability to work independently, manage multiple tasks efficiently, and provide exceptional support in fast-paced environments. Strong communicator with excellent organizational skills a...

Top Skills

Document Management · 4 yearsEmail Management · 4 yearsCalendar Management · 3 yearsData Entry · 3 yearsResearch & Information Gathering · 3 years

Skills & Expertise

Virtual Assistance & Admin

Email ManagementAdvanced
Document ManagementAdvanced
Calendar ManagementAdvanced
Data EntryAdvanced
Research & Information GatheringAdvanced
Executive Assistant ServicesIntermediate
Personal Assistant ServicesIntermediate
CalendlyIntermediate
Travel PlanningBeginner
TrelloBeginner

Work Experience

Administrative Assistant / Receptionist

BHOLA GROUP OF COMPANIES

2022 - Present

Key Achievements:

• Serve as the first point of contact for customers, clients, and visitors. • Handle inbound calls , emails, and customer inquiries. • Coordinate appointments and maintain accurate customer records. • Process invoices and support daily business operations.

Calendar ManagementExecutive Assistant ServicesTravel PlanningPersonal Assistant ServicesData EntryEmail ManagementCalendly

DISPATCH CLERK

BHOLA HARDWARE

2021 - 2022

Key Achievements:

• Coordinated communication between customers, drivers, and warehouse teams. • Responded to customer inquiries and provided shipment updates. • Maintained accurate dispatch records and documentation.

Document ManagementResearch & Information GatheringData EntryEmail Management

Healthcare Support Representative

CONCENTRIX

2019 - 2020

Key Achievements:

• Managed high-volume patient and customer inquiries via phone and email. • Provided empathetic support and resolved customer concerns. • Maintained accurate electronic records and documentation.

Calendar ManagementDocument ManagementCalendlyEmail ManagementTrello

Sales Representative

OMEGA ARTWORLD

2017 - 2019

Key Achievements:

• Built and maintained strong customer relationships. • Managed customer accounts and CRM records. • Resolved customer concerns and ensured customer satisfaction.

TrelloData EntryEmail Management

Quick Stats

Age28 years
English LevelFluent
ID VerificationNot verified

Certifications

Telehealth for Healthcare Providers
HIPAA Associate (HIPAAA)

Education

Bachelor's Degree

Parul University

2017 - 2020