Airyche

Customer Support Specialist - Virtual Assistant

Airyche

600/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

I have over four years of experience in the BPO industry, providing voice, chat, and email support for companies such as Alorica (T-Mobile), Amazon, Telus Digital, and TaskUs. Throughout my career, I've assisted customers with billing concerns, account management, technical troubleshooting, order inquiries, and general customer support while consistently meeting quality and performance goals. My strengths include excellent communication, problem-solving, adaptability, and multitasking. I'm expe...

Top Skills

Intercom · 2 yearsEmail Support · <1 yearJira · <1 yearLive Chat Support · <1 yearPhone Support · <1 year

Skills & Expertise

Customer Success

IntercomIntermediate
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
ZendeskBeginner

Virtual Assistance & Admin

JiraBeginner

Quick Stats

Age23 years
English LevelConversational
ID VerificationNot verified