Virtual Assistant, Customer Service RepresentativeVirtual Assistant, Customer Service Representative

Dedicated and customer-focused professional with 5 years of experience in the BPO industry, specializing in customer service, appointment setting, and client support. Experienced in medical recruitment, schedule coordination, team leadership, and handling customer inquiries and concerns. Strong communication, organizational, multitasking, and problem-solving skills. Adaptable, detail-oriented, and committed to delivering excellent service while ensuring smooth and efficient daily operations.