Virtual Assistant, Customer Service RepresentativeVirtual Assistant, Customer Service Representative

I am a versatile Virtual Assistant and Client Support Specialist experienced in administrative management, outbound sales, and digital community operations. Throughout my career, I have executed targeted cold-calling campaigns, managed front-desk operations, and resolved complex support tickets while maintaining a 95% CSAT score. Proficient in Hawksoft CRM, PhoneBurner, and multi-channel moderation, I specialize in optimizing workflows, building strong client relationships, and driving consisten... See more