Adrian

Customer Service

Adrian

ID Verified
800/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have total 10 years of experience in the BPO industry and VA roles, with experience in sales support, customer service, cold calling, and appointment setting. I have also handled client communication, helped close deals, resolved customer concerns, and supported business growth as an Account Specialist. I also worked as a Lead Generation Specialist, where I qualified leads before moving them forward in the sales process.

Top Skills

Phone Support · 10 yearsEmail Support · 4 yearsLive Chat Support · 4 yearsCalendar Management · <1 yearCalendly · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportAdvanced
Email SupportAdvanced
ZendeskBeginner
FreshdeskBeginner
CrispBeginner

E-commerce & Marketplace

ShopifyBeginner
Facebook MarketplaceBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
CalendlyBeginner
Personal Assistant ServicesBeginner

Quick Stats

Age31 years
English LevelFluent
ID VerificationVerified