CSR, Administrative Assistant, Data Entry TypistCSR, Administrative Assistant, Data Entry Typist
adebowale
$800
per month
($5/hour)
Profile Description
Customer-focused professional with one year of remote experience supporting a U.S.-based company as a Customer Retention Specialist. Skilled in customer relationship management, lead engagement, CRM updates, administrative support, and resolving customer concerns with professionalism and empathy. Experienced in collaborating with cross-functional teams to improve customer satisfaction, strengthen retention, and support business growth. Proficient in Microsoft Office, Google Workspace, ChatGPT, C...
Skills & Expertise
Skill Levels Explained:
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Virtual Assistance & Admin
Customer Success
Work Experience
Customer Retention Specialist
AG Marketing | Florida, USA (Remote)
Jan 2025 - Apr 2026
Job Responsibilities:
Proactively reached out to customers to resolve issues and improve their experience. ● Handled complaints and cancellation requests empathetically and professionally, reducing churn. ● Monitored customer behavior and engagement to identify retention opportunities. ● Built strong customer relationships that fostered loyalty and repeat business. ● Partnered with sales, marketing, and product teams t...
Quick Stats
Education
Bachelor's Degree
Federal University Oye Ekiti
2019 - 2023