VA on a Real Estate Account and a Subject matter expertVA on a Real Estate Account and a Subject matter expert
Abelia
ID Verified$1,000
per month
($6/hour)
Profile Description
I have experience as a Virtual Assistant in real estate, handling lead management, CRM updates, scheduling, and client communication. Also, I have an experience as a Subject Matter Expert where I coached agents, resolved complex concerns, and improved team performance. I am organized, detail-oriented, skilled in multitasking, problem-solving, and customer service. My adaptability, reliability, and commitment to delivering quality results make me a valuable team member and a great hire for any or...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Work Experience
Subject Matter Expert
Concentrix
Jul 2023 - Jul 2026
Key Achievements:
KEY achievements as an SME Q2 Top performer for the month of August 2024 Top performer for quarter 1 of 2025 Top performer for quarter 2 of 2025 Top performer for quarter 2 of 2026 Top SME for the month of March 2025 Top SME for the month of April 2025 Top SME for the month of June 2025 Top SME for the month of July 2025 Top SME for the month of August 2025 Top SME for the month of October 2025 Top SME for the month of January 2026 Top SME for the month of February 2026 RESPONSIBILITES as an SME • Handling escalated/supervisor calls • Handling callbacks Delivered specialized knowledge and insights to support decision making Resolved conflicts issues and provide expert evaluations • Effective coaching to agents who committed markdowns • Performance coaching • Admin tasks
Cold Caller
ACS VA COMPANY
Mar 2022 - Oct 2022
Key Achievements:
My responsibilities as a cold Caller • Handling outbound calls from different campaigns, finding hot leads who sells their house for better offers.
Quick Stats
Certifications
Education
Bachelor's Degree
Bukidnon State University
2019 - 2023