Zenoti IT Specialist (Remote)

We are looking for a skilled Zenoti IT Specialist to support, manage, and optimize our system operations. The ideal candidate has hands-on experience with Zenoti and can handle both technical setup and day-to-day system support.

Key Responsibilities

• Manage and maintain the Zenoti platform (POS, CRM, scheduling, inventory)
• Configure system settings, user roles, and workflows
• Handle onboarding and implementation of new locations or users
• Troubleshoot system issues (bookings, payments, reports, etc.)
• Provide technical support to internal teams and clients
• Assist with system integrations (payment gateways, marketing tools, etc.)
• Generate reports and ensure data accuracy
• Train staff on proper system usage

Requirements

• Proven experience working with Zenoti (required)
• Background in IT support, system administration, or SaaS platforms
• Strong troubleshooting and problem-solving skills
• Experience with system configuration and user management
• Experience with POS or CRM systems
• Good English communication skills (written and verbal)
• Ability to work independently and handle multiple tasks