Therapy Practice Appointment Coordinator

Our organization operates multiple therapy locations providing mental health services through a team of licensed clinicians. We serve clients with diverse needs across different therapeutic specialties and treatment approaches.

This position coordinates client appointments across all practice locations and therapists. You will schedule sessions for new client intakes, ongoing therapy appointments, and follow-up consultations while matching client needs with appropriate therapist specialties and availability.

Primary duties involve managing complex scheduling across therapist calendars, processing appointment changes and cancellations, sending reminder communications, and maintaining accurate scheduling records in our practice management system. You will handle sensitive scheduling needs with discretion and professionalism.

Understanding therapy session logistics is essential, including standard session durations, therapist-specific protocols, insurance coordination requirements, and maintaining strict client confidentiality throughout all scheduling interactions.

Successful performance requires organizational skills to manage multiple calendars, communication ability to work with clients seeking mental health support, and attention to detail ensuring accurate scheduling across our multi-location practice.