Social Media Coordinator

We're looking for a detail-oriented and creative team member to manage our daily social media presence across Facebook, Instagram, and TikTok.

Key Responsibilities:

Content Management

• Schedule and publish video content across all platforms
• Design engaging graphics and visual content using Canva and AI design tools
• Ensure consistent posting schedule and maintain brand aesthetic

Community Engagement

• Monitor and respond to comments, messages, and mentions across all social channels
• Foster positive relationships with our online community through timely, authentic engagement
• Track engagement metrics and identify trending conversations

Client Communication

• Respond to client emails in a professional and timely manner
• Provide basic customer support and route complex inquiries to appropriate team members
• Maintain friendly, helpful tone in all customer interactions

Requirements:

• Strong written communication skills with excellent grammar and spelling
• Experience with Canva and willingness to learn AI design tools
• Familiarity with Facebook, Instagram, and TikTok platforms
• Ability to maintain brand voice and tone across different channels
• Organized, self-motivated, and able to manage multiple tasks independently
• Reliable internet connection and ability to work remotely

Ideal Candidate:

• Has a pulse on current social media trends
• Enjoys engaging with people online
• Can turn around responses quickly while maintaining quality
• Comfortable working independently with minimal supervision